Online Services Help

WCB Online Account
Help on registering for a WCB Online Account.
Online Services instructional video

Browser requirements
The WCB Online Services website supports the most recent devices and browsers including Microsoft Internet Explorer (IE), Microsoft Edge, Google Chrome, Apple Safari, and Mozilla Firefox. This website is optimized for a desktop experience. Mobile and tablet devices are supported but some screens may not be fully optimized on a mobile device.

By clicking on the company links below, you will be directed to their website to obtain any upgrades you feel are necessary:

Microsoft Internet Explorer
Microsoft Edge
Google Chrome
Apple Safari
Mozilla Firefox

JavaScript and cookies
Some pages in this site may not appear or function improperly if the browser in use has not enabled JavaScript or does not support JavaScript capability, or is blocking pop-up windows or cookies. Please ensure that your JavaScript and cookies options are enabled and that your web browser supports 128 bit encryption to conduct secure transactions with the WCB. As some of our applications will launch a new browser window, please enable pop-ups on your browser to accept pop-ups from

This site uses cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. This data is typically encoded information about how and when you use a site. Some of these cookies are essential to the functionality of the WCB Online Services website. Read more about our privacy policy.

Forms and documents on this site are in PDF format. You will require a recent version on Adobe Acrobat Reader to view the file.

Note: If you use the Edge browser, PDF documents might not open correctly.

Setting your screen resolution
Optimal resolution is relative to the size of your monitor. To adjust your screen resolution:
  • For PC users, click on Start and then click Control Panel. Select Display and click on Adjust Resolution.
  • For Macintosh users, go to the Apple menu, select "Control Panels" and click on "Displays".
WCB Online Services uses several security methods to ensure confidentiality such as encryption, firewalls and timed sign outs.

As a user of these services, you should:
  • Never share your WCB Online Services password with anyone.
  • Do not enable the "memorize password function" or "auto-complete."
  • If you leave your computer, ensure you sign out and close your browser window.




Technical Problems? Email the Webmaster if you require help accessing your WCB Online Account.

The information contained in this website is only intended to provide an outline of workers' compensation benefits and procedures. For specific questions about the WCB or its website, please consult our directory of contacts.