The WCB is committed to making decisions that are fair, reasonable and correct. We want to make sure you understand all the decisions that affect your injury claim. We know that sometimes you may not agree with a WCB decision made on your claim and we want to help.

It is important that you know your rights when it comes to questioning a decision made on your injury claim. We will make every attempt to resolve disagreements whenever possible.

There are three steps to the appeal process that must be completed. A decision must be made at each step before you can move on to the next step.
Step 1: Initial review
If you have questions or disagree with a decision, call or email the staff member who made the initial decision on your claim. He or she will be able to explain the decision and answer your questions.

If you have new information that could affect your claim decision, let the initial decision maker know. He or she may reconsider the decision.

All appeals (steps 2 and 3) must be in writing and include:

• the decision you are questioning
• the date the decision was made
• the staff member that made the decision
• why you disagree with the decision
• how you think the decision should be resolved
• any other information to support your position

Step 2: Appeals department
If you have completed step 1 and disagree with the decision made, you can appeal to the appeals department, which is independent of the WCB’s claims operations division.

Appeals department process:

Once your appeal is registered, the appeals department will send you a letter with the expected wait time for a decision.

• Your appeal will be assigned to an appeals officer. As part of their review, they may require more information, which could include further investigation, phone calls and meetings.
• The appeals officer will research relevant legislation and policy, weigh evidence and determine a decision on your appeal.

Send your appeal by email, file it online or send it in writing addressed to the appeals department.

Email: appeals@wcbsask.com
Mail: 200-1881 Scarth St. Regina, SK S4P 4L1
Step 3: Board Appeal Tribunal
If you have completed step 2 and disagree with the decision of the appeals department, you can appeal to the Board Appeal Tribunal. This is the final level of appeal (unless you have a valid medical question).

Board Appeal Tribunal process:

• Board services staff will send you a letter with the expected wait time for a decision once your appeal is registered.
• An assistant to the board will summarize your claim for the Board Appeal Tribunal. If they require additional medical or other information, they will request this from you or your care providers.
• If you would like to discuss your appeal with the tribunal, it will consider your request. If granted, a hearing can be arranged and you will meet with the tribunal either in person or by phone.
• If you have not requested a hearing, the tribunal determines a decision based on the information in your claim file.

Send your appeal by email, file it online or send it in writing addressed to the Board Appeal Tribunal.

Email: boardappeal@wcbsask.com
Mail: 200-1881 Scarth St., Regina, SK S4P 4L1
Medical Review Panel
Where steps 1, 2 and 3 have been completed, a worker can request a Medical Review Panel if a physician or chiropractor identifies the medical position taken by the WCB with which they are in disagreement. The physician or chiropractor must provide the detailed medical grounds on which the disagreement is based.

The physician or chiropractor must provide this information in an Enabling Certificate, which can be obtained by contacting the board services department.

The Board Appeal Tribunal will determine whether the legislated requirements of The Workers’ Compensation Act, 2013 have been met by the physician or chiropractor in the Enabling Certificate.

For more information on the Board Tribunal or Medical Review Panel, refer to the detailed fact sheets.

You can have someone help you with your appeal and you can ask for information from your claim file. You have to complete forms to do this.

• To appoint someone to represent you, send us an Authorization Letter of Representation (WREP) form to us. The form gives us permission to discuss your confidential information with that person.
• To get copies of the information in your claim file, you or your representative must send a Request for Copy of File (WROI) form.
• To indicate how much time you lost from work for a WCB Board Appeal Tribunal hearing, send us the Employee Time Loss form for a Board Appeal Tribunal hearing.

Print these forms off, complete them and mail or fax them to us.